Frequently Asked Questions

We offer five core services: Custom Software Development (websites, web apps, CRM, ERP, dashboards), AI & Automation (chatbots, workflow automation, WhatsApp bots), Cybersecurity (pen testing, audits, vulnerability assessments), Design (UI/UX, branding, product design), and Optimization (Technical SEO, performance, CRO).

We combine software development with AI expertise and cybersecurity experience — something most agencies can't offer. Security is built into every project from day one. We also follow a "show, don't tell" philosophy — our portfolio is filled with real, shipped products, not mockups.

Yes. While we're based in India, we work with clients worldwide. We accommodate different time zones and use tools like Slack, Zoom, and shared project boards for seamless collaboration.

It depends on scope. A business website typically takes 2–4 weeks. Custom web applications take 4–12 weeks. Enterprise systems like ERP or complex CRM platforms take 3–6 months. We provide detailed timelines during our discovery phase before any commitment.

We follow a four-phase process: Discovery & Strategy (understanding your problem and defining success metrics), Design & Prototype (wireframes and interactive prototypes you can test), Build & Test (agile sprints with weekly demos), and Deploy & Optimize (launch with monitoring and continuous improvement).

You'll get a dedicated Slack channel (or WhatsApp group), weekly video calls for progress demos, access to our project management board, and a weekly written progress report. We believe in radical transparency.

Every project is unique, so we provide custom quotes based on scope, complexity, and timeline. As a rough guide: business websites start from ₹25,000, web applications from ₹1,00,000, and enterprise systems are priced based on requirements. We're always transparent about costs before work begins.

Yes. For larger projects, we typically work with milestone-based payments: a percentage upfront, percentage at mid-point, and the remainder at completion. We structure payment plans that work for both sides.

We choose technologies based on project requirements. Our primary stack includes Python (Django, FastAPI), PostgreSQL, JavaScript, Docker, AWS, and OpenAI/LangChain for AI projects. We use whatever technology best serves the problem.

Yes. We offer post-launch support packages that include monitoring, bug fixes, performance optimization, security updates, and feature additions. We don't disappear after deployment — most of our clients have been with us since their first project.

Absolutely. Upon project completion and final payment, you own 100% of the source code, design files, and all project assets. No licensing fees, no lock-in, no strings attached.

We simulate real-world attacks against your web applications, APIs, and infrastructure to identify security vulnerabilities. This includes OWASP Top 10 testing, authentication and session management testing, business logic testing, and API security assessment. You receive a detailed report with findings, risk ratings, and remediation steps.

We recommend a comprehensive security audit at least once a year, or after any major release, infrastructure change, or security incident. For high-risk applications (finance, healthcare, e-commerce), quarterly assessments are advisable.

Yes. As part of our security consultation service, we offer security awareness training for development teams, covering secure coding practices, common vulnerabilities, and how to avoid them. This is often more impactful than any single audit.

Yes. We build chatbots that work across multiple channels — website live chat, WhatsApp, Facebook Messenger, and more. The WhatsApp integration uses the official Meta Cloud API for reliability and compliance.

Based on our past projects, clients typically see a 40–80% reduction in manual work, 3x improvement in lead conversion rates, and 45% reduction in support tickets. The exact savings depend on your current processes and where we automate.